Reach out to FXTM Support via Social Medias: Viber, WhatsApp and Telegram

August 17, 2017

Now with FXTM: Upload documents using social media.

Reach out to FXTM Support via Social Medias: Viber, WhatsApp and Telegram

You can now upload documents with any one of FXTM’s recently-introduced social platforms. Use Viber, WhatsApp or Telegram to send them your documents for an easier and faster verification process.

What kind of documents can I send?

  • Proof of Identity, including Passport and National ID Card copies.
  • Proof of Residence, including Bank Statement and Utility Bill copies.
  • Credit Card copies.
  • Payment Confirmations.
  • All documents requested by Customer Support.

Sending us documents via social media is really easy:

  • Contact Customer Support using Viber, WhatsApp or Telegram.
  • Start chatting.
  • Upload documents as attachments.

This latest feature is aligned with FXTM’s ongoing commitment to innovate, offering the clients the best possible online experience.

If you have any questions or concerns regarding the above, please contact the Customer Support department and they’ll be happy to assist you.

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