FAQs

Equity and Free Margin can be calculated with the following formula. Equity Calculation Equity = Bal …

Value of pip can be calculated with the following formula. 0.0001 or 0.01 x notional value* *Depends …

Swaps can be calculated with the following formula. Swaps = Pip value x Number of lots x Swap rate x …

Margin = Notional value / Leverage Example: 1 lot EUR/USD at 1:500 Leverage: 100,000 EUR / 500 = 200 …

Commission is applied only on the ECN Account (MT4) and the FXTM ECN MT5 Account. ECN Account (MT4): …

If you are banned from chat, please wait for ban timeout. C-CEX do not welcome harmful activity in t …

C-CEX have history for last 6 months. Older data is consolidated (archived) to save log space. To vi …

You need to keep your account secure. And of course make sure you are using 2FA. If you see trading …

It must be you left your e-mail on some public website like forum, chat etc. Make sure You have stro …

You need to check your address before creating withdrawal. You always have a second chance to check …

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