You can simply send an email to XM with documents though, otherwise you can upload the documents in XM’s member area.
To upload documents and verify your account, please follow the instruction.
1. Access to the “Members Area”
2. Go to “Uploads Documents”
3. Upload copied documents
You need to upload two types of documents to verify your account which are:
ID – A color copy of valid passport, driver’s license, identity card etc
POA(Proof of Residents) – A recent utility bill, bank statement dated within the last 6 months etc
*It may take a few days until XM verify your documents.